FRONT OF HOUSE
The Fizzy Tarté is part of Hargreaves Enterprises, a family-run hospitality group based in the Lake District and trading since 1947.
Located in the heart of Bowness-on-Windermere, The Fizzy Tarté is a premium café and cocktail bar known for handcrafted cocktails, Champagne, afternoon teas and memorable guest experiences.
Across Hargreaves Enterprises, we believe great hospitality starts with great people. We invest in training, development and progression, giving our teams opportunities to build their skills, gain recognised qualifications and develop their careers within the business.
Whether you are already experienced in hospitality or looking for an opportunity to learn, we are looking for people with personality, enthusiasm and a genuine passion for delivering a great guest experience.
Find out about the ‘Front of House’ role.
As a member of the Front of House team at The Fizzy Tarté, you will play an important part in every guest's experience from the moment they arrive until the moment they leave.
Your responsibilities will include:
Welcoming guests in a warm, friendly and professional manner.
Taking food and drink orders accurately and efficiently.
Serving cocktails, Champagne, food and afternoon teas to our service standards.
Developing a strong knowledge of our food and drinks menus.
Recommending drinks and products based on guests' preferences.
Taking cash, card and mobile payments and accurately settling customer accounts.
Using our reservation and EPOS systems.
Helping manage bookings and the flow of guests through the venue.
Communicating effectively with the bar, kitchen and wider team.
Answering questions about menu items, ingredients, allergens, prices and bookings.
Checking food orders before they are served to guests.
Keeping service areas clean, organised and well presented.
Completing opening and closing duties and operational checklists.
Following our Standard Operating Procedures, food safety requirements, licensing procedures and health and safety standards.
Most importantly, you will help create the relaxed, premium and welcoming experience The Fizzy Tarté is known for.
What we’re looking for
We are looking for people who:
Are friendly, confident and comfortable speaking with guests.
Have a genuine passion for delivering excellent customer service.
Have strong communication skills.
Work well as part of a team.
Can remain organised and positive during busy periods.
Take pride in their appearance and the presentation of the venue.
Are reliable and take responsibility for their work.
Are keen to learn and develop.
Are comfortable working in a fast-paced hospitality environment.
Are available to work a mixture of shifts, including evenings and weekends.
Previous hospitality experience is helpful, but it is not essential. We can teach you our systems, menus and service standards; attitude and personality are just as important to us.
Ideally, you will have:
Previous experience in a bar, restaurant, café or premium hospitality environment.
Experience with table service or waiting on.
An interest in cocktails, Champagne, food and the wider drinks industry.
Good product knowledge or a willingness to develop it.
Confidence recommending and upselling products where appropriate.
A good level of spoken and written English.
The ability to work comfortably on your feet during busy shifts.
Your employee package
£13.00–£13.50 per hour, depending on experience.
Monthly staff tips.
Access to apply for staff accommodation, subject to availability.
Discounted staff meals while working.
Staff discounts across participating Hargreaves Enterprises venues.
Workplace pension, subject to eligibility.
Team events and staff celebrations.
Ongoing training and development.
Opportunities for progression within Hargreaves Enterprises.
Find out about the training available.
We offer a range of in-house, accredited and ongoing training opportunities to help our team develop their skills and progress their careers.
Depending on your role and development goals, opportunities can include:
In-house training and coaching.
Industry-recognised hospitality qualifications.
Accredited development programmes from Level 2 upwards.
Hospitality Supervisor and Hospitality Manager development.
Operations and Departmental Management programmes.
Opportunities to work towards higher-level and degree apprenticeship qualifications.
Whether you want to become brilliant at Front of House, develop your cocktail and product knowledge, move into supervision or build a longer-term career in hospitality, we will give you opportunities to continue learning and developing.
Discover more about us:
@hargreavesenterprisesltd | hargreavesenterprises.com
@thefizzytarte | thefizzytarte.com
@bahabowness | bahabowness.com
@lakeviewgardenbar | lakeviewgardenbar.com
@thecranleighboutique | thecranleigh.com
@bornoisy | bahabowness.com/born-noisy
Join our family and become a star player at one of our destination businesses.
